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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c02863015
Version: 1
HPSBMA02674 SSRT100487 rev.1 - HP Service Manager and HP Service Center, UnauthorizedRemote Access, Unsecured Local Access, Remote Disclosure of Privileged Information,HTTP Session Credential Re-use, Cross Site Scripting (XSS) and Remote Script Inject
NOTICE: The information in this Security Bulletin should be acted upon as soon aspossible.
Release Date: 2011-06-07
Last Updated: 2011-06-07
Potential Security Impact: Unauthorized remote access, unsecured local access, remotedisclosure of privileged information, HTTP session credential re-use, cross sitescripting (XSS) and remote script injection
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
Potential security vulnerabilities have been identified in HP Service Manager and HPService Center which may allow remote authenticated users unauthorized access,unsecured local access, remote disclosure of privileged information, HTTP sessioncredential re-use, cross site scripting (XSS) and remote script injection.
References: Reference
Description
CVE-2011-1857
Unauthorized Remote Access
CVE-2011-1858
Unsecured Local Access
CVE-2011-1859
Remote Disclosure of Privileged Information
CVE-2011-1860
HTTP Session Credential Re-use
CVE-2011-1861
Unauthorized Remote Access
CVE-2011-1862
Cross Site Scripting (XSS)
CVE-2011-1863
Remote Script Injection
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v9.21, v9.20, v7.11, v7.02 running on AIX, HP-UX, Linux, Solarisand Windows HP Service Manager client v9.21, v9.20, v7.11, v7.02 running on Windows
HP Service Center v6.2.8 Client running on Windows
HP Service Center v6.2.8 running on AIX, HP-UX, Linux, Solaris and Windows
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2011-1857 (AV:N/AC:M/Au:S/C:P/I:C/A:C) 8.2
CVE-2011-1858 (AV:L/AC:L/Au:S/C:N/I:N/A:N) 3.1
CVE-2011-1859 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
CVE-2011-1860 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
CVE-2011-1861 (AV:N/AC:M/Au:N/C:C/I:P/A:N) 7.8
CVE-2011-1862 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3
CVE-2011-1863 (AV:N/AC:M/Au:S/C:C/I:P/A:P) 7.5
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
RESOLUTION
The vulnerability can be resolved by updating affected versions of the HP ServiceManager and HP Service Center with the following patches or the subsequent version ofthe patch. Customers can download the patches from HP SSO athttp://support.openview.hp.com/selfsolve/patches .
Notes:
Each table below lists the security vulnerabilities which impact the product versionand the minimum patch or patches needed to resolve the issue.
To locate the patch document on HP SSO, use a URL in this form:http://support.openview.hp.com/selfsolve/document/ Document ID . Please substitutethe appropriate document id. For example, to go to the page for document idKM1061984, use this URL: http://support.openview.hp.com/selfsolve/document/KM1061984
SM v9.21 Vulnerability reference
SM v9.21 patch document title
Document ID
CVE-2011-1858
SM9.21p1 Web Tier
KM1061984
CVE-2011-1859
SM9.21p1 Web Tier
KM1061984
CVE-2011-1861
SM9.21p1 Web Tier
KM1061984
SM v9.21 client Vulnerability reference
SM v9.21 client patch document title
Document ID
CVE-2011-1858
SM9.21p1 Windows Client
KM1061983
SM v9.20 Vulnerability reference
SM v9.20 patch document title
Document ID
CVE-2011-1857
SM9.20p1HF1 Web Tier
KM1099883
CVE-2011-1858
Upgrade to SM v9.21
CVE-2011-1859
SM9.20p1HF1 Web Tier
KM1099883
CVE-2011-1860
SM9.20p1HF1 Web Tier
KM1099883
CVE-2011-1861
Upgrade to SM v9.21
CVE-2011-1862
SM9.20p1HF1 Web Tier
KM1099883
CVE-2011-1863
SM9.20p1HF1 Web Tier
KM1099883
SM v9.20 client Vulnerability reference
SM v9.20 client resolution
CVE-2011-1858
Upgrade to SM v9.21
SM v7.11 Vulnerability reference
SM v7.11 patch document title document title
Document ID
CVE-2011-1857
SM7.11p15 Web Tier
KM1030364
CVE-2011-1858
SM7.11p15 Web Tier
KM1030364
CVE-2011-1860
SM7.11p15 Web Tier
KM1030364
CVE-2011-1861
SM7.11p15HF1 Web Tier
Request HP support channel for this hotfix
CVE-2011-1862
SM7.11p15 Web Tier
KM1030364
CVE-2011-1863
SM7.11p15 Web Tier
KM1030364
SM v7.11 client Vulnerability reference
SM v7.11 client patch document title
Document ID
CVE-2011-1858
SM7.11p15 Windows Client
KM1030362
SM v7.02 Vulnerability reference
SM v7.02 patch document title
Document ID
CVE-2011-1857
SM7.02p15 Web Tier
KM973524 (included in next patch)
CVE-2011-1858
SM7.02p16 Web Tier
KM1099883
CVE-2011-1860
SM7.02p16 Web Tier
KM1099883
CVE-2011-1861
SM7.02p16 Web Tier
KM1099883
SM v7.02 client Vulnerability reference
SM v7.02 client patch document title
Document ID
CVE-2011-1858
SM7.02p16 Windows Client
KM1083673
CVE-2011-1862
SM7.02p16 Windows Client
KM1083673
SC v6.2.8 Vulnerability reference
SC v6.2.8 patch document title
Document ID
CVE-2011-1857
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1858
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1861
SC6.2.8.7 Web Tier
KM1111638
CVE-2011-1862
SC6.2.8.7 Web Tier
KM1111638
SC v6.2.8 client Vulnerability reference
SC v6.2.8 client patch document title
Document ID
CVE-2011-1858
SC6.2.8.7 Windows Client
KM1113091
CVE-2011-1862
SC6.2.8.7 Windows Client
KM1113091
HISTORY
Version:1 (rev.1) - 07 June 2011 Initial Release
Third Party Security Patches: Third party security patches that are to be installedon systems running HP software products should be applied in accordance with thecustomer's patch management policy.
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product,send Email to: security-alert@hp.com It is strongly recommended that security relatedinformation being communicated to HP be encrypted using PGP, especially exploitinformation. To get the security-alert PGP key, please send an e-mail message asfollows: To: security-alert@hp.com
Subject: get key
Subscribe: To initiate a subscription to receive future HP Security Bulletins viaEmail: http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC On the web page: ITRC security bulletinsand patch sign-up Under Step1: your ITRC security bulletins and patches
-check ALL categories for which alerts are required and continue.
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Log in on the web page: Subscriber's choice for Business: sign-in.
On the web page: Subscriber's Choice: your profile summary - use Edit Profile toupdate appropriate sections.
To review previously published Security Bulletins visit:http://www.itrc.hp.com/service/cki/secBullArchive.do
* The Software Product Category that this Security Bulletin
relates to is represented by the 5th and 6th characters
of the Bulletin number in the title:
GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault
System management and security procedures must be reviewed frequently to maintainsystem integrity. HP is continually reviewing and enhancing the security features ofsoftware products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attentionof users of the affected HP products the important security information contained inthis Bulletin. HP recommends that all users determine the applicability of thisinformation to their individual situations and take appropriate action. HP does notwarrant that this information is necessarily accurate or complete for all usersituations and, consequently, HP will not be responsible for any damages resultingfrom user's use or disregard of the information provided in this Bulletin. To theextent permitted by law, HP disclaims all warranties, either express or implied,including the warranties of merchantability and fitness for a particular purpose,title and non-infringement."
Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors oromissions contained herein. The information provided is provided "as is" withoutwarranty of any kind. To the extent permitted by law, neither HP or its affiliates,subcontractors or suppliers will be liable for incidental,special or consequentialdamages including downtime cost; lost profits;damages relating to the procurement ofsubstitute products or services; or damages for loss of data, or softwarerestoration. The information in this document is subject to change without notice.Hewlett-Packard Company and the names of Hewlett-Packard products referenced hereinare trademarks of Hewlett-Packard Company in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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