-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c02863015 Version: 1 HPSBMA02674 SSRT100487 rev.1 - HP Service Manager and HP Service Center, UnauthorizedRemote Access, Unsecured Local Access, Remote Disclosure of Privileged Information,HTTP Session Credential Re-use, Cross Site Scripting (XSS) and Remote Script Inject NOTICE: The information in this Security Bulletin should be acted upon as soon aspossible. Release Date: 2011-06-07 Last Updated: 2011-06-07 Potential Security Impact: Unauthorized remote access, unsecured local access, remotedisclosure of privileged information, HTTP session credential re-use, cross sitescripting (XSS) and remote script injection Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY Potential security vulnerabilities have been identified in HP Service Manager and HPService Center which may allow remote authenticated users unauthorized access,unsecured local access, remote disclosure of privileged information, HTTP sessioncredential re-use, cross site scripting (XSS) and remote script injection. References: Reference Description CVE-2011-1857 Unauthorized Remote Access CVE-2011-1858 Unsecured Local Access CVE-2011-1859 Remote Disclosure of Privileged Information CVE-2011-1860 HTTP Session Credential Re-use CVE-2011-1861 Unauthorized Remote Access CVE-2011-1862 Cross Site Scripting (XSS) CVE-2011-1863 Remote Script Injection SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Service Manager v9.21, v9.20, v7.11, v7.02 running on AIX, HP-UX, Linux, Solarisand Windows HP Service Manager client v9.21, v9.20, v7.11, v7.02 running on Windows HP Service Center v6.2.8 Client running on Windows HP Service Center v6.2.8 running on AIX, HP-UX, Linux, Solaris and Windows BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2011-1857 (AV:N/AC:M/Au:S/C:P/I:C/A:C) 8.2 CVE-2011-1858 (AV:L/AC:L/Au:S/C:N/I:N/A:N) 3.1 CVE-2011-1859 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 CVE-2011-1860 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 CVE-2011-1861 (AV:N/AC:M/Au:N/C:C/I:P/A:N) 7.8 CVE-2011-1862 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3 CVE-2011-1863 (AV:N/AC:M/Au:S/C:C/I:P/A:P) 7.5 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION The vulnerability can be resolved by updating affected versions of the HP ServiceManager and HP Service Center with the following patches or the subsequent version ofthe patch. Customers can download the patches from HP SSO athttp://support.openview.hp.com/selfsolve/patches . Notes: Each table below lists the security vulnerabilities which impact the product versionand the minimum patch or patches needed to resolve the issue. To locate the patch document on HP SSO, use a URL in this form:http://support.openview.hp.com/selfsolve/document/ Document ID . Please substitutethe appropriate document id. For example, to go to the page for document idKM1061984, use this URL: http://support.openview.hp.com/selfsolve/document/KM1061984 SM v9.21 Vulnerability reference SM v9.21 patch document title Document ID CVE-2011-1858 SM9.21p1 Web Tier KM1061984 CVE-2011-1859 SM9.21p1 Web Tier KM1061984 CVE-2011-1861 SM9.21p1 Web Tier KM1061984 SM v9.21 client Vulnerability reference SM v9.21 client patch document title Document ID CVE-2011-1858 SM9.21p1 Windows Client KM1061983 SM v9.20 Vulnerability reference SM v9.20 patch document title Document ID CVE-2011-1857 SM9.20p1HF1 Web Tier KM1099883 CVE-2011-1858 Upgrade to SM v9.21 CVE-2011-1859 SM9.20p1HF1 Web Tier KM1099883 CVE-2011-1860 SM9.20p1HF1 Web Tier KM1099883 CVE-2011-1861 Upgrade to SM v9.21 CVE-2011-1862 SM9.20p1HF1 Web Tier KM1099883 CVE-2011-1863 SM9.20p1HF1 Web Tier KM1099883 SM v9.20 client Vulnerability reference SM v9.20 client resolution CVE-2011-1858 Upgrade to SM v9.21 SM v7.11 Vulnerability reference SM v7.11 patch document title document title Document ID CVE-2011-1857 SM7.11p15 Web Tier KM1030364 CVE-2011-1858 SM7.11p15 Web Tier KM1030364 CVE-2011-1860 SM7.11p15 Web Tier KM1030364 CVE-2011-1861 SM7.11p15HF1 Web Tier Request HP support channel for this hotfix CVE-2011-1862 SM7.11p15 Web Tier KM1030364 CVE-2011-1863 SM7.11p15 Web Tier KM1030364 SM v7.11 client Vulnerability reference SM v7.11 client patch document title Document ID CVE-2011-1858 SM7.11p15 Windows Client KM1030362 SM v7.02 Vulnerability reference SM v7.02 patch document title Document ID CVE-2011-1857 SM7.02p15 Web Tier KM973524 (included in next patch) CVE-2011-1858 SM7.02p16 Web Tier KM1099883 CVE-2011-1860 SM7.02p16 Web Tier KM1099883 CVE-2011-1861 SM7.02p16 Web Tier KM1099883 SM v7.02 client Vulnerability reference SM v7.02 client patch document title Document ID CVE-2011-1858 SM7.02p16 Windows Client KM1083673 CVE-2011-1862 SM7.02p16 Windows Client KM1083673 SC v6.2.8 Vulnerability reference SC v6.2.8 patch document title Document ID CVE-2011-1857 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1858 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1861 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1862 SC6.2.8.7 Web Tier KM1111638 SC v6.2.8 client Vulnerability reference SC v6.2.8 client patch document title Document ID CVE-2011-1858 SC6.2.8.7 Windows Client KM1113091 CVE-2011-1862 SC6.2.8.7 Windows Client KM1113091 HISTORY Version:1 (rev.1) - 07 June 2011 Initial Release Third Party Security Patches: Third party security patches that are to be installedon systems running HP software products should be applied in accordance with thecustomer's patch management policy. Support: For further information, contact normal HP Services support channel. Report: To report a potential security vulnerability with any HP supported product,send Email to: security-alert@hp.com It is strongly recommended that security relatedinformation being communicated to HP be encrypted using PGP, especially exploitinformation. To get the security-alert PGP key, please send an e-mail message asfollows: To: security-alert@hp.com Subject: get key Subscribe: To initiate a subscription to receive future HP Security Bulletins viaEmail: http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC On the web page: ITRC security bulletinsand patch sign-up Under Step1: your ITRC security bulletins and patches -check ALL categories for which alerts are required and continue. Under Step2: your ITRC operating systems -verify your operating system selections are checked and save. To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php Log in on the web page: Subscriber's choice for Business: sign-in. On the web page: Subscriber's Choice: your profile summary - use Edit Profile toupdate appropriate sections. To review previously published Security Bulletins visit:http://www.itrc.hp.com/service/cki/secBullArchive.do * The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title: GN = HP General SW MA = HP Management Agents MI = Misc. 3rd Party SW MP = HP MPE/iX NS = HP NonStop Servers OV = HP OpenVMS PI = HP Printing & Imaging ST = HP Storage SW TL = HP Trusted Linux TU = HP Tru64 UNIX UX = HP-UX VV = HP VirtualVault System management and security procedures must be reviewed frequently to maintainsystem integrity. HP is continually reviewing and enhancing the security features ofsoftware products to provide customers with current secure solutions. "HP is broadly distributing this Security Bulletin in order to bring to the attentionof users of the affected HP products the important security information contained inthis Bulletin. HP recommends that all users determine the applicability of thisinformation to their individual situations and take appropriate action. HP does notwarrant that this information is necessarily accurate or complete for all usersituations and, consequently, HP will not be responsible for any damages resultingfrom user's use or disregard of the information provided in this Bulletin. To theextent permitted by law, HP disclaims all warranties, either express or implied,including the warranties of merchantability and fitness for a particular purpose,title and non-infringement." Copyright 2011 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors oromissions contained herein. The information provided is provided "as is" withoutwarranty of any kind. To the extent permitted by law, neither HP or its affiliates,subcontractors or suppliers will be liable for incidental,special or consequentialdamages including downtime cost; lost profits;damages relating to the procurement ofsubstitute products or services; or damages for loss of data, or softwarerestoration. The information in this document is subject to change without notice.Hewlett-Packard Company and the names of Hewlett-Packard products referenced hereinare trademarks of Hewlett-Packard Company in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAk3ubnkACgkQ4B86/C0qfVkhjACfftORt2vsYRsfZsVU1LHaAGYk zNcAn1ALDaiIJ+UWOLr7g/o0fQVERc7/ =3T+T -----END PGP SIGNATURE-----