Vulnerability CVE-2012-4600
Published: 2012-08-31

Description:
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Type:

CWE-79

 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))

CVSS2 => (AV:N/AC:H/Au:N/C:N/I:P/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
2.6/10
2.9/10
4.9/10
Exploit range
Attack complexity
Authentication
Remote
High
No required
Confidentiality impact
Integrity impact
Availability impact
None
Partial
None
Affected software
OTRS -> OTRS 
OTRS -> Otrs itsm 

 References:
http://www.kb.cert.org/vuls/id/511404
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/
http://znuny.com/en/#!/advisory/ZSA-2012-02
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