Vulnerability CVE-2013-4717


Published: 2021-08-09

Description:
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Type:

CWE-89

(Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection'))

CVSS2 => (AV:N/AC:L/Au:S/C:P/I:P/A:P)

CVSS Base Score
Impact Subscore
Exploitability Subscore
6.5/10
6.4/10
8/10
Exploit range
Attack complexity
Authentication
Remote
Low
Single time
Confidentiality impact
Integrity impact
Availability impact
Partial
Partial
Partial
Affected software
OTRS -> OTRS 
OTRS -> Otrs itsm 

 References:
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/

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