https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9
https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557
https://github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3
https://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/
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