Vulnerability CVE-2019-12497


Published: 2019-06-17

Description:
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Type:

CWE-200

(Information Exposure)

CVSS2 => (AV:N/AC:L/Au:N/C:P/I:N/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
5/10
2.9/10
10/10
Exploit range
Attack complexity
Authentication
Remote
Low
No required
Confidentiality impact
Integrity impact
Availability impact
Partial
None
None
Affected software
OTRS -> OTRS 
Debian -> Debian linux 

 References:
https://community.otrs.com/category/security-advisories-en/
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html

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