Vulnerability CVE-2019-16960
Published: 2021-01-04

Description:
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Type:

CWE-79

 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))

CVSS2 => (AV:N/AC:M/Au:S/C:N/I:P/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
3.5/10
2.9/10
6.8/10
Exploit range
Attack complexity
Authentication
Remote
Medium
Single time
Confidentiality impact
Integrity impact
Availability impact
None
Partial
None
Affected software
Solarwinds -> Web help desk 

 References:
https://support.solarwinds.com/SuccessCenter/s/
https://www.esecforte.com/responsible-vulnerability-disclosure-cve-2019-16960-cross-site-scripting-vulnerability-in-solarwinds-web-help-desk/
https://www.solarwinds.com/free-tools/free-help-desk-software
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