Vulnerability CVE-2019-9753


Published: 2019-06-03

Description:
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Type:

CWE-200

(Information Exposure)

CVSS2 => (AV:N/AC:L/Au:S/C:P/I:N/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
4/10
2.9/10
8/10
Exploit range
Attack complexity
Authentication
Remote
Low
Single time
Confidentiality impact
Integrity impact
Availability impact
Partial
None
None
Affected software
OTRS -> OTRS 

 References:
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

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