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Vulnerability CVE-2020-1777
Published: 2020-10-15
| Description: |
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. |
Type:
CWE-200 (Information Exposure)
CVSS2 => (AV:N/AC:L/Au:N/C:P/I:N/A:N)
| CVSS Base Score |
Impact Subscore |
Exploitability Subscore |
5/10 |
2.9/10 |
10/10 |
| Exploit range |
Attack complexity |
Authentication |
Remote |
Low |
No required |
| Confidentiality impact |
Integrity impact |
Availability impact |
Partial |
None |
None |
References: |
https://otrs.com/release-notes/otrs-security-advisory-2020-15/
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