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Vulnerability CVE-2021-21435
Published: 2021-02-08
| Description: |
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. |
Type:
CWE-200 (Information Exposure)
CVSS2 => (AV:N/AC:M/Au:N/C:P/I:N/A:N)
| CVSS Base Score |
Impact Subscore |
Exploitability Subscore |
4.3/10 |
2.9/10 |
8.6/10 |
| Exploit range |
Attack complexity |
Authentication |
Remote |
Medium |
No required |
| Confidentiality impact |
Integrity impact |
Availability impact |
Partial |
None |
None |
References: |
https://otrs.com/release-notes/otrs-security-advisory-2021-02/
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