Vulnerability CVE-2021-21435


Published: 2021-02-08

Description:
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Type:

CWE-200

(Information Exposure)

CVSS2 => (AV:N/AC:M/Au:N/C:P/I:N/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
4.3/10
2.9/10
8.6/10
Exploit range
Attack complexity
Authentication
Remote
Medium
No required
Confidentiality impact
Integrity impact
Availability impact
Partial
None
None
Affected software
OTRS -> OTRS 

 References:
https://otrs.com/release-notes/otrs-security-advisory-2021-02/

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