-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c02165172 Version: 1 HPSBMA02533 SSRT080049 rev.1 - HP LoadRunner Web Tours 9.10 Remote Denial of Service NOTICE: The information in this Security Bulletin should be acted upon as soon aspossible. Release Date: 2010-10-26 Last Updated: 2010-10-26 Potential Security Impact: Remote denial of service Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential vulnerability has been identified with HP LoadRunner Web Tours 9.10. Thevulnerability could be remotely exploited to cause a denial of service. References: CVE-2010-4028 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. LoadRunner 9.1 and earlier is vulnerable BACKGROUND CVSS 2.0 Base Metrics Reference Base Vector Base Score CVE-2010-4028 AV:N/AC:L/Au:N/C:P/I:P/A:P 7.5 Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 The Hewlett-Packard Company thanks Luigi Auriemma for reporting this vulnerability tosecurity-alert@hp.com. RESOLUTION HP has provided patches LR90P059 and LR90P057 to resolve this vulnerability.Downloads are available from the HP Software Support Online portal athttp://support.openview.hp.com/ Download information is as follows:http://support.openview.hp.com/selfsolve/document/KM1010382?searchIdentifier=1a3154a8%3a12bc911cd5d%3a-4200&resultType=document&documentURL=KM1010382&resultsURL=%2fselfsolve%2fpatches&allowReturn=true PRODUCT SPECIFIC INFORMATION None HISTORY Version:1 (rev.1) - 26 October 2010 Initial Release Third Party Security Patches: Third party security patches that are to be installedon systems running HP software products should be applied in accordance with thecustomer's patch management policy. Support: For further information, contact normal HP Services support channel. Report: To report a potential security vulnerability with any HP supported product,send Email to: security-alert@hp.com It is strongly recommended that security relatedinformation being communicated to HP be encrypted using PGP, especially exploitinformation. To get the security-alert PGP key, please send an e-mail message asfollows: To: security-alert@hp.com Subject: get key Subscribe: To initiate a subscription to receive future HP Security Bulletins viaEmail: http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC On the web page: ITRC security bulletinsand patch sign-up Under Step1: your ITRC security bulletins and patches -check ALL categories for which alerts are required and continue. Under Step2: your ITRC operating systems -verify your operating system selections are checked and save. To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php Log in on the web page: Subscriber's choice for Business: sign-in. On the web page: Subscriber's Choice: your profile summary - use Edit Profile toupdate appropriate sections. To review previously published Security Bulletins visit:http://www.itrc.hp.com/service/cki/secBullArchive.do * The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title: GN = HP General SW MA = HP Management Agents MI = Misc. 3rd Party SW MP = HP MPE/iX NS = HP NonStop Servers OV = HP OpenVMS PI = HP Printing & Imaging ST = HP Storage SW TL = HP Trusted Linux TU = HP Tru64 UNIX UX = HP-UX VV = HP VirtualVault System management and security procedures must be reviewed frequently to maintainsystem integrity. HP is continually reviewing and enhancing the security features ofsoftware products to provide customers with current secure solutions. "HP is broadly distributing this Security Bulletin in order to bring to the attentionof users of the affected HP products the important security information contained inthis Bulletin. HP recommends that all users determine the applicability of thisinformation to their individual situations and take appropriate action. HP does notwarrant that this information is necessarily accurate or complete for all usersituations and, consequently, HP will not be responsible for any damages resultingfrom user's use or disregard of the information provided in this Bulletin. To theextent permitted by law, HP disclaims all warranties, either express or implied,including the warranties of merchantability and fitness for a particular purpose,title and non-infringement." Copyright 2010 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors oromissions contained herein. The information provided is provided "as is" withoutwarranty of any kind. To the extent permitted by law, neither HP or its affiliates,subcontractors or suppliers will be liable for incidental,special or consequentialdamages including downtime cost; lost profits;damages relating to the procurement ofsubstitute products or services; or damages for loss of data, or softwarerestoration. The information in this document is subject to change without notice.Hewlett-Packard Company and the names of Hewlett-Packard products referenced hereinare trademarks of Hewlett-Packard Company in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAkzIPRIACgkQ4B86/C0qfVl7vwCg7tF+yjZ05vhDSfDCsQaql4Ld MfQAn3KIN2mJWntetx7KNqQVpOLRtuDv =dE9M -----END PGP SIGNATURE-----