Layton Helpbox 4.4.0 Embedded Cross-Site Scripting by Joseph Sheridan Summary Layton Technologies Helpbox product version 4.4.0 is vulnerable to an embedded cross-site scripting vulnerability. CVE number: CVE-2012-4972 Impact: Medium Vendor homepage: http://www.laytontechnology.com Vendor notified: 10/09/2012 Vendor response: This product has been replaced by 'ServiceDesk' but fixes may be available with valid support contracts. Credit: Joseph Sheridan of ReactionIS Affected Products Helpbox 4.4.0 Details The following pages and parameters were found to be vulnerable: writesolutionuser.asp (POST params:sys_solution_id, sys_requesttype_id, sys_problem_desc,sys_solution_desc, sys_problemsummary, usr_Action_testing, usr_Escalation, usr_Additional_Resources) Impact An attacker may be able to steal session cookies, elevate privileges, attempt to install software or redirect victims to malicious sites. Solution Layton advise upgrading to their newer 'ServiceDesk' product. However, if you have an active support contract, Layton may be able to provide fixes for you. About ReactionIS Reaction Information Security is a leading independent pen test consultancy specialising in delivering the highest quality security testing services including network pen testing and web application security testing. As a CESG CHECK Service Provider we are authorised to carry out penetration testing on classified government networks.