Vulnerability CVE-2013-3551


Published: 2020-02-21

Description:
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Type:

CWE-200

(Information Exposure)

CVSS2 => (AV:N/AC:L/Au:S/C:P/I:N/A:N)

CVSS Base Score
Impact Subscore
Exploitability Subscore
4/10
2.9/10
8/10
Exploit range
Attack complexity
Authentication
Remote
Low
Single time
Confidentiality impact
Integrity impact
Availability impact
Partial
None
None
Affected software
OTRS -> OTRS 
OTRS -> Otrs itsm 

 References:
http://advisories.mageia.org/MGASA-2013-0196.html
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551

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