Vulnerability CVE-2024-6540


Published: 2024-07-15

Description:
Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

 References:
https://otrs.com/release-notes/otrs-security-advisory-2024-07/

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